Trust Center

Pulsar Group (including Vuelio, Isentia, Pulsar and ResponseSource) has successfully completed its ISO 9001 recertification, confirming our continued alignment with internationally recognised best practices for quality management.

This certification demonstrates our customer-first approach, ensuring that our products and services are delivered consistently, reliably and with a strong focus on continuous improvement. ISO 9001 also requires robust governance, including clearly defined processes, performance monitoring, and regular reviews of controls to identify and address risks and inefficiencies.

Maintaining ISO 9001 helps us:

• Monitor and improve the effectiveness of our operational controls
• Drive continual improvement across our teams and services
• Ensure accountability and consistency in how we meet customer and regulatory expectations

This recertification reinforces our ongoing commitment to quality, transparency and trust across everything we do.

Pulsar Group (London HQ) has successfully achieved Cyber Essentials recertification. Cyber Essentials is a UK Government-backed scheme that confirms we have essential technical controls in place to protect against common cyber threats, such as malware, phishing and unauthorised access.

Recertification demonstrates our continued commitment to maintaining a strong cybersecurity baseline, protecting our systems and data, and reducing risk to our customers. It provides independent assurance that we follow recognised best practice to keep information secure.

We are thrilled to announce the launch of our new Trust Centre! At Pulsar Group, we believe in transparency and building trust with our customers.

Our Trust Centre is thoughtfully designed to offer a secure and effortless way for our customers to access information about our security program, allowing them to stay informed and up-to-date with ease.

We warmly invite you to explore our Trust Centre and register for Updates to receive the latest information about our security.